Bookings & Fixed Pricing
How can I book a NaviCab taxi?
You can book in a few clicks using our online estimator on the homepage. Simply enter your pickup address, destination, and preferred time. You can also reach our desk directly 24/7 at +33 6 51 72 29 35.
What payment methods are accepted?
We accept secure payments by credit and debit card (Visa, MasterCard, American Express) directly during booking via Stripe, or onboard with your chauffeur via POS card terminal. An official tax receipt is sent immediately via email and SMS.
Can I cancel or modify a booking?
Yes, cancellation and modifications are 100% free up to 24 hours prior to the scheduled pickup time. Simply contact us by phone or update your booking from your passenger portal.
Can the quoted price change due to traffic jams?
No, absolutely zero extra charges. With NaviCab, the fare is fixed and locked upon booking. Even in heavy traffic or unforeseen detours, the guaranteed price never changes.
Onboard Experience & Vehicles
How much luggage can I bring?
Our Premium Sedans can comfortably accommodate up to 3–4 standard suitcases. If traveling with a group or bulky luggage, our Executive Vans (7 seats) carry up to 7 passengers and 7 large suitcases.
Do you provide baby seats and booster cushions?
Yes, with no additional fee. Your family's safety is our priority. We provide certified baby seats and booster cushions free of charge upon request. Simply select the option during your online reservation.
Are pets allowed onboard?
Small pets traveling in a suitable crate or carrier bag are warmly welcomed. Guide dogs and certified service animals are always welcomed free of charge and without restrictions across our entire fleet.